Where is the group ID on a SCAN Health Plan card?

If you enrolled in SCAN Health Plan as an individual Medicare beneficiary (the case for most members), your card does not feature an Insurance Group ID or Group Number. Because Medicare Advantage is an individual contract, the key routing identifier your doctor requires is your Medical Group / IPA name and code, located on the front of your card below your primary doctor's name. Members enrolled through an employer or union retiree group plan will have an explicit Group # printed on the front.

What is the SCAN Group ID if a doctor asks for it?

SCAN Health Plan is an HMO. Medical care, specialist referrals, and prior authorizations are managed by your assigned Medical Group or Independent Practice Association (IPA)—such as Heritage Provider Network, Astrana Health, Prospect Medical Group, or Torrance Memorial IPA. When clinic staff ask for a group number, providing your Medical Group name and IPA code fulfills their network authorization requirements.

Is the Group ID the same as the Member ID?

The Member ID (Subscriber ID) uniquely identifies you as an individual policyholder for billing, benefits lookup, and customer service. A Group ID refers to an employer group pool or a medical provider network (IPA). You should never enter your Member ID into a Group ID field, or vice versa.

Why do patient portals like Epic MyChart demand a required Group Number?

Electronic health record portals (like Epic MyChart, AthenaHealth, and Phreesia check-in pads) use standardized templates designed for commercial employer insurance where group numbers are mandatory. When registering with an individual SCAN Medicare plan, typing "NONE" or "N/A" satisfies the portal's automated validation rule and flags your account for manual verification using your Member ID.

What if my form specifically asks for "Medical Group ID"?

If your intake form has a specific field labeled "Medical Group", "IPA", or "Facility Group ID", look on the front of your SCAN card under your Primary Care Doctor. Enter the full medical network name (e.g., Heritage Provider Network) and the 3-to-6 digit IPA/GRP code listed alongside it.

What is the Rx Group (RxGRP) on my SCAN card?

The RxGRP (such as RXSCAN) is printed in the Pharmacy section of your card alongside RxBIN (004336) and RxPCN (MEDDADV). It routes prescription drug claims through Medicare Part D pharmacy benefit managers (PBMs). You should provide this code only at pharmacy counters, never on doctor registration forms.

What if I cannot find any group number on my SCAN card?

If you cannot find a group number, first confirm whether you have an individual plan (no group number) or an employer retiree plan. Check your digital card online at scanhealthplan.com/members, ask the clinic front desk if they need your Medical Group IPA name instead, or call official SCAN Member Services at 1-800-559-3500 (TTY: 711).

Do any SCAN Health Plan members have an official Employer Group Number?

Yes. SCAN Health Plan provides Employer Group Waiver Plans (EGWP) for municipal workers, school district employees, and union retiree trusts. Members enrolled in these employer-sponsored plans have a dedicated "Group #" printed on the front of their card.

What should a specialist clinic do if they cannot verify my group authorization?

The back of every SCAN member card lists a toll-free Provider Verification telephone line and Electronic Payer ID (EDI: 95400). Clinic billing staff can call this number with your Member ID to verify your active Primary Care Physician and assigned Medical Group (IPA) in real time.

Does SCAN ID Finder collect or store my Member ID or personal health information?

This site does not request, collect, process, or store your Member ID, Medicare number, Social Security Number, date of birth, or any protected health information (PHI). The decision tool runs locally in your browser to explain card layouts and terminology.

Policy Architecture Reference

Understanding the SCAN Health Plan Group ID

Why the concept of a "Group ID" creates confusion on Medicare Advantage plans and how to determine whether your policy has an assigned group number.

Direct Answer Summary

If you enrolled in SCAN Health Plan as an individual Medicare beneficiary, you do not have an insurance group ID. Commercial intake forms ask for one because they are built for employer coverage. On individual SCAN plans, clinical care is routed through your Medical Group (IPA), and portal forms can be satisfied by entering "NONE".

Two Types of SCAN Plans: Individual vs. Group

To understand why you might or might not have a Group ID, it helps to distinguish how you enrolled in SCAN Health Plan:

Individual Medicare Advantage (Most Members)

No Insurance Group ID

Members choose their plan directly during Medicare Annual Enrollment. Coverage is contracted individually with CMS. Clinical authorizations are handled by your assigned Medical Group / IPA.

Employer / Retiree Group Plans (EGWP)

Dedicated Group Number

Offered through union trusts, school districts, or municipal retiree systems. These specific policies carry an employer "Group #" printed directly on the front of the member card.

What to Enter on Registration Paperwork

When a hospital desk, diagnostic center, or online patient portal requests a Group ID:

For Medical Offices: Check your SCAN Health Plan ID card and write your Medical Group (IPA) name.
For Web Portals (MyChart): Read our numeric entry guide on using "NONE" or "N/A" to bypass required asterisks.
For Personal Identification: Learn the difference on our Member ID vs. Group ID comparison.

Source Attribution & Policy Verification

Source: Centers for Medicare & Medicaid Services (CMS) Medicare Advantage HMO guidelines and official SCAN Health Plan Evidence of Coverage documentation.

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