Where is the group ID on a SCAN Health Plan card?

If you enrolled in SCAN Health Plan as an individual Medicare beneficiary (the case for most members), your card does not feature an Insurance Group ID or Group Number. Because Medicare Advantage is an individual contract, the key routing identifier your doctor requires is your Medical Group / IPA name and code, located on the front of your card below your primary doctor's name. Members enrolled through an employer or union retiree group plan will have an explicit Group # printed on the front.

What is the SCAN Group ID if a doctor asks for it?

SCAN Health Plan is an HMO. Medical care, specialist referrals, and prior authorizations are managed by your assigned Medical Group or Independent Practice Association (IPA)—such as Heritage Provider Network, Astrana Health, Prospect Medical Group, or Torrance Memorial IPA. When clinic staff ask for a group number, providing your Medical Group name and IPA code fulfills their network authorization requirements.

Is the Group ID the same as the Member ID?

The Member ID (Subscriber ID) uniquely identifies you as an individual policyholder for billing, benefits lookup, and customer service. A Group ID refers to an employer group pool or a medical provider network (IPA). You should never enter your Member ID into a Group ID field, or vice versa.

Why do patient portals like Epic MyChart demand a required Group Number?

Electronic health record portals (like Epic MyChart, AthenaHealth, and Phreesia check-in pads) use standardized templates designed for commercial employer insurance where group numbers are mandatory. When registering with an individual SCAN Medicare plan, typing "NONE" or "N/A" satisfies the portal's automated validation rule and flags your account for manual verification using your Member ID.

What if my form specifically asks for "Medical Group ID"?

If your intake form has a specific field labeled "Medical Group", "IPA", or "Facility Group ID", look on the front of your SCAN card under your Primary Care Doctor. Enter the full medical network name (e.g., Heritage Provider Network) and the 3-to-6 digit IPA/GRP code listed alongside it.

What is the Rx Group (RxGRP) on my SCAN card?

The RxGRP (such as RXSCAN) is printed in the Pharmacy section of your card alongside RxBIN (004336) and RxPCN (MEDDADV). It routes prescription drug claims through Medicare Part D pharmacy benefit managers (PBMs). You should provide this code only at pharmacy counters, never on doctor registration forms.

What if I cannot find any group number on my SCAN card?

If you cannot find a group number, first confirm whether you have an individual plan (no group number) or an employer retiree plan. Check your digital card online at scanhealthplan.com/members, ask the clinic front desk if they need your Medical Group IPA name instead, or call official SCAN Member Services at 1-800-559-3500 (TTY: 711).

Do any SCAN Health Plan members have an official Employer Group Number?

Yes. SCAN Health Plan provides Employer Group Waiver Plans (EGWP) for municipal workers, school district employees, and union retiree trusts. Members enrolled in these employer-sponsored plans have a dedicated "Group #" printed on the front of their card.

What should a specialist clinic do if they cannot verify my group authorization?

The back of every SCAN member card lists a toll-free Provider Verification telephone line and Electronic Payer ID (EDI: 95400). Clinic billing staff can call this number with your Member ID to verify your active Primary Care Physician and assigned Medical Group (IPA) in real time.

Does SCAN ID Finder collect or store my Member ID or personal health information?

This site does not request, collect, process, or store your Member ID, Medicare number, Social Security Number, date of birth, or any protected health information (PHI). The decision tool runs locally in your browser to explain card layouts and terminology.

Card Reference Anatomy

SCAN Health Plan ID Card: Field-by-Field Reference

Every section of your physical plastic or digital SCAN card decoded—find out what each number means, who requires it, and where your group identifier lives.

Card Anatomy Reference

Where Identifiers Live on a SCAN Health Plan Card

Select any section of the sample card below to inspect its label, purpose, and relationship to the requested "Group ID".

SCANHEALTH PLAN

Medicare Advantage (HMO)

* Individual Medicare plans have no Employer Group #.

Click any field on the card to inspect its meaning on the right.

Selected Field ReferenceDoctor Group Match

Medical Group / IPA Name & Facility Group ID

Format: Group Name (e.g., "HERITAGE PROVIDER NETWORK", "ASTRANA HEALTH", "TORRANCE MEMORIAL IPA") often paired with an IPA or Medical Group code (e.g., "GRP: 1234" or "IPA: 045").

Official Function:

The name and code of the Independent Practice Association (IPA) or medical group your Primary Care Physician (PCP) is affiliated with.

When It Is Used:

Specialist visits, referrals, imaging, outpatient surgical authorization, and hospital admission.

Why Forms Request "Group ID":

THIS IS WHAT 90% OF DOCTORS AND CLINICS ACTUALLY MEAN when they ask an HMO patient for their "Group ID" or "Medical Group Number".

Front of Card Breakdown

1. Member ID #

Your unique 9–11 digit subscriber account number (e.g., 012345678-01) for benefits verification.

2. Medical Group / IPA (Group Match)

Your assigned physician network (e.g., Heritage, Astrana) and numeric IPA code (e.g., 0418) for specialist referrals.

3. Primary Care Physician (PCP)

The named primary doctor managing your routine checkups and routine care.

4. Pharmacy Routing (RxGRP)

RxBIN (004336), RxPCN (MEDDADV), and RxGRP (RXSCAN) for Part D prescription dispensing.

Back of Card Breakdown (Provider & Member Support)

Member Services Toll-Free: 1-800-559-3500 (TTY: 711)Available 8 a.m. to 8 p.m., 7 days a week, for card replacements and benefit questions.

Provider Verification & Claims Line / Electronic Payer ID: 95400Used by doctor billing staff to verify active IPA assignment and submit electronic claims.

Learn more about Medical Groups (IPAs) →Member ID vs. Group ID Differences →Provider Claims & Verification Guide →