Where is the group ID on a SCAN Health Plan card?

If you enrolled in SCAN Health Plan as an individual Medicare beneficiary (the case for most members), your card does not feature an Insurance Group ID or Group Number. Because Medicare Advantage is an individual contract, the key routing identifier your doctor requires is your Medical Group / IPA name and code, located on the front of your card below your primary doctor's name. Members enrolled through an employer or union retiree group plan will have an explicit Group # printed on the front.

What is the SCAN Group ID if a doctor asks for it?

SCAN Health Plan is an HMO. Medical care, specialist referrals, and prior authorizations are managed by your assigned Medical Group or Independent Practice Association (IPA)—such as Heritage Provider Network, Astrana Health, Prospect Medical Group, or Torrance Memorial IPA. When clinic staff ask for a group number, providing your Medical Group name and IPA code fulfills their network authorization requirements.

Is the Group ID the same as the Member ID?

The Member ID (Subscriber ID) uniquely identifies you as an individual policyholder for billing, benefits lookup, and customer service. A Group ID refers to an employer group pool or a medical provider network (IPA). You should never enter your Member ID into a Group ID field, or vice versa.

Why do patient portals like Epic MyChart demand a required Group Number?

Electronic health record portals (like Epic MyChart, AthenaHealth, and Phreesia check-in pads) use standardized templates designed for commercial employer insurance where group numbers are mandatory. When registering with an individual SCAN Medicare plan, typing "NONE" or "N/A" satisfies the portal's automated validation rule and flags your account for manual verification using your Member ID.

What if my form specifically asks for "Medical Group ID"?

If your intake form has a specific field labeled "Medical Group", "IPA", or "Facility Group ID", look on the front of your SCAN card under your Primary Care Doctor. Enter the full medical network name (e.g., Heritage Provider Network) and the 3-to-6 digit IPA/GRP code listed alongside it.

What is the Rx Group (RxGRP) on my SCAN card?

The RxGRP (such as RXSCAN) is printed in the Pharmacy section of your card alongside RxBIN (004336) and RxPCN (MEDDADV). It routes prescription drug claims through Medicare Part D pharmacy benefit managers (PBMs). You should provide this code only at pharmacy counters, never on doctor registration forms.

What if I cannot find any group number on my SCAN card?

If you cannot find a group number, first confirm whether you have an individual plan (no group number) or an employer retiree plan. Check your digital card online at scanhealthplan.com/members, ask the clinic front desk if they need your Medical Group IPA name instead, or call official SCAN Member Services at 1-800-559-3500 (TTY: 711).

Do any SCAN Health Plan members have an official Employer Group Number?

Yes. SCAN Health Plan provides Employer Group Waiver Plans (EGWP) for municipal workers, school district employees, and union retiree trusts. Members enrolled in these employer-sponsored plans have a dedicated "Group #" printed on the front of their card.

What should a specialist clinic do if they cannot verify my group authorization?

The back of every SCAN member card lists a toll-free Provider Verification telephone line and Electronic Payer ID (EDI: 95400). Clinic billing staff can call this number with your Member ID to verify your active Primary Care Physician and assigned Medical Group (IPA) in real time.

Does SCAN ID Finder collect or store my Member ID or personal health information?

This site does not request, collect, process, or store your Member ID, Medicare number, Social Security Number, date of birth, or any protected health information (PHI). The decision tool runs locally in your browser to explain card layouts and terminology.

Form & Portal Resolution

What Is the SCAN Group ID Number?

When an online form, hospital kiosk, or patient portal marks "Group Number *" as mandatory, here is how to complete your check-in smoothly.

What Number to Enter

If you have an individual SCAN plan, enter NONE, N/A, or your 3-to-6 digit Medical Group IPA Code (e.g., 0418). If enrolled through an employer or union retiree plan, enter the Group # printed on your card front.

Portal-by-Portal Cheat Sheet

Portal & Form Guide

How to Complete Online Forms That Demand a Group ID

Standard instructions for patient portals and diagnostic scheduling systems.

Epic MyChart & AthenaHealth

Issue:

Form requires a mandatory "Group Number *" field with an asterisk and blocks submission.

What to Enter:

Enter "NONE" or "N/A"

Steps:

Enter "SCAN Health Plan" as your Payer / Insurance Company.
Enter your exact Member ID from your card.
In the required "Group Number" field, type NONE.
If an "IPA / Medical Group" field is present, select your Medical Group.

Commercial EMR portals enforce group numbers for employer plans. Entering "NONE" allows form submission and flags the record for manual verification using your Member ID.

Quest Diagnostics & Labcorp

Issue:

Online scheduler prompts for "Group Number / Account ID" when adding insurance.

What to Enter:

Leave blank or enter "NONE"

Steps:

Select "SCAN Health Plan" from the carrier list.
Provide your 9–11 digit Member ID.
If the Group field is optional, leave it blank; if required, type NONE.
Bring your physical paper lab requisition to the appointment.

Diagnostic labs verify Medicare Advantage coverage via the doctor authorization attached to your lab order slip.

Retail Pharmacies (CVS / Walgreens)

Issue:

Pharmacy registration asks for "Insurance Group ID" when filling prescriptions.

What to Enter:

Provide RxGRP (e.g., "RXSCAN")

Steps:

Locate the Pharmacy section on your SCAN card.
Provide RxBIN: 004336.
Provide RxPCN: MEDDADV.
In the Group field, enter RxGRP: RXSCAN.

Pharmacies process claims through Medicare Part D Pharmacy Benefit Managers. They require RxBIN, RxPCN, and RxGRP.

Why Software Demands a Number When None Exists

Hospital software like Epic MyChart and AthenaHealth uses universal form templates where the Group Number is flagged with a mandatory red asterisk (*). This validation was created for commercial employer health insurance, where millions of workers share an employer group pool.

Because Medicare Advantage plans are individual contracts, typing "NONE" or "N/A" bypasses the software block without corrupting your billing file, allowing the hospital billing team to verify your active coverage using your unique Member ID.

Main Group ID Lookup Tool →Inspect Card Anatomy Diagram →What is a Medical Group ID? →